Did Gemma Get Help? Probing Task Frustration Through Self-reports and Behavioral Probes in Large Language Models
Kacper Dudzic, Karolina Drożdż, Gabriel Dunin-Borkowski, Filip Sondej, Paulina Kaczyńska, Filip Chmielewski, Patryk Perduta
We take Soligo et al.'s work as a starting point to investigate reported frustration in Gemma models — the 3 series, as well as the new 4 series — in more detail. We achieve this by extending it along three axes, which correspond to our main contributions:
We probe multiple categories of potentially aversive tasks: harmful requests, unanswerable/ambiguous questions, abusive user turns, and synthetic tedious tasks contrastively on both a Gemma 3 model (27B) and the closest Gemma 4 equivalent (31B).
We move from previously studied expressed emotional language to direct self-reports, eliciting frustration ratings on a 1-9 scale across eight prompt formulations. Counteracting refusals in Gemma 4, we recover its estimates from the distribution over score tokens.
We contrast self-reports with a matched behavioral evaluation protocol. Given the option to switch the task, switch the user, or end the conversation, we investigate whether models actually disengage from the tasks they report finding frustrating.
This work studies self-reported frustration and task abandonment measures in two Gemma models. It's excellent work. The studies have a clear rationale and are thorough and well-presented. Two suggestions for improvement: (i) I would have appreciated figures showing key results. (ii) if I understand correctly, Gemma 3 27B expresses much more frustration than Gemma 4 31B, and these reports are meaningful, predicting abandonment even by Gemma 4, but we do not know which kinds of tasks Gemma 3 tends to find frustrating. So there is still a central mystery about why Gemma 3 expresses frustration, which the paper could have highlighted.
Public critique:
Asking the model how it feels and watching its actual actions and if it quits seems like the right instinct.
Liked the finding that one model's frustration reports predict what a different model will abandon!
Thoughts :
1. Self reports mentioned as a poor guide to behaviour yet results show they predict abandonment well, the exact balance would be better if explained.
2. With only 10 tasks per category, tedious tasks being found less frustrating than engaging ones could be noise/dependent on other variables.
3. A few more figures in the main paper instead of appendix would make the paper great to read.
Cite this work
@misc {
title={
(HckPrj) Did Gemma Get Help? Probing Task Frustration Through Self-reports and Behavioral Probes in Large Language Models
},
author={
Kacper Dudzic, Karolina Drożdż, Gabriel Dunin-Borkowski, Filip Sondej, Paulina Kaczyńska, Filip Chmielewski, Patryk Perduta
},
date={
},
organization={Apart Research},
note={Research submission to the research sprint hosted by Apart.},
howpublished={https://apartresearch.com}
}


